:root{
  --bg:#f4f6f9;
  --card:#ffffff;   /* cards / panels: pure white to match screenshot */
  --muted:#6b7280;
  --accent:#0b63d6;
  --accent-2:#125bd8;
  --success:#28a745;
  --warn:#f0ad4e;
  --danger:#e74c3c;
  --radius:12px;
  --footer-h: 72px; /* tinggi footer */
  --footer-gap: 120px; /* jarak tambahan agar footer turun; ubah nilai sesuai tanda di screenshot */
  font-family: Inter, system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial;
}
*{box-sizing:border-box}
body{margin:0;background:var(--bg);color:#0f1724;line-height:1.5}
.wrap{max-width:1200px;margin:24px auto;padding:20px;margin-bottom: calc(var(--footer-h) + 16px); /* ruang ekstra supaya konten tidak tertutup footer */}
.site-header{display:flex;align-items:center;gap:16px}
.logo{width:52px;height:52px;border-radius:12px;background:linear-gradient(135deg,var(--accent),var(--accent-2));display:flex;align-items:center;justify-content:center;color:white;font-weight:700}
.hdr-text h1{margin:0;font-size:20px}
.hdr-text p{margin:0;color:var(--muted);font-size:13px}

/* HERO */
.hero{
  background: linear-gradient(180deg,#0b63d6,#2d9cff);
  color:white;
  border-radius:16px;
  padding:36px;
  text-align:center;
  margin-top:14px;
}
.hero h2{margin:0;font-weight:600;font-size:22px}
.hero p{margin:12px auto 18px;max-width:760px;color:rgba(255,255,255,0.9)}
.hero-cta .primary{background:white;color:var(--accent);padding:10px 18px;border-radius:10px;border:none}

/* statistik */
.stats{display:flex;gap:16px;justify-content:center;margin-top:18px}
.stat-card{background: var(--card) !important; border-radius:12px;padding:14px 18px;min-width:200px;box-shadow:0 6px 20px rgba(11,99,214,0.06);text-align:left}
.stat-title{font-size:13px;color:var(--muted)}
.stat-num{font-size:22px;font-weight:700;color:var(--accent);margin-top:6px}

/* layout grid */
.grid{display:grid;grid-template-columns:1fr 360px;gap:20px;margin-top:20px}
@media (max-width:1000px){.grid{grid-template-columns:1fr} .stats{flex-direction:column;align-items:center} .hero{text-align:left}}

/* cards & form */
.card{background:var(--card);border-radius:12px;padding:16px;border:1px solid #eef2f6}
.form-card .form-row{display:flex;gap:10px;align-items:flex-end}
label{font-size:13px;color:var(--muted);display:block;margin-bottom:6px}
input[type="text"],select,textarea{width:100%;padding:10px;border:1px solid #e6eef8;border-radius:10px;font-size:14px;background:var(--card)}
textarea{min-height:84px;resize:vertical}
.button.primary{background:var(--accent);color:white}

/* search area */
.search-row{display:flex;gap:12px;align-items:center}
.search-input{flex:1;padding:12px;border-radius:999px;border:1px solid #e8eef8;background:var(--card)}
.filter{padding:10px;border-radius:8px;border:1px solid #e8eef8;background:white}
.search-actions{display:flex;gap:8px;align-items:center}

/* report list layout (card large with image on top) */
.report-list{display:grid;grid-template-columns:repeat(3,1fr);gap:18px;margin-top:12px}
@media (max-width:1100px){ .report-list{grid-template-columns:repeat(2,1fr)} }
@media (max-width:720px){ .report-list{grid-template-columns:1fr} }

.report{background:var(--card);border-radius:12px;overflow:hidden;border:1px solid #eef2f6;display:flex;flex-direction:column}
.report .report-img{width:100%;height:160px;object-fit:cover;display:block}
.report-body{padding:14px;flex:1;display:flex;flex-direction:column}
.report-body h3{margin:0 0 8px 0;font-size:16px}
.report-body p{margin:0 0 12px 0;color:var(--muted);font-size:13px;flex:1}
.info-row{display:flex;gap:12px;align-items:center;color:var(--muted);font-size:13px;margin-bottom:10px}
.badge{display:inline-block;padding:6px 8px;border-radius:999px;font-size:12px;background:#e7f3ff;color:var(--accent);border:1px solid rgba(0,94,162,0.12)}
.badge.warn{
  /* samakan palet ke warna biru (konsisten dengan --accent) */
  background: rgba(11,99,214,0.08);
  color: #0b63d6 !important;
  border: 1px solid rgba(11,99,214,0.14) !important;
}
.badge.success{background:#e9fbf1;color:var(--success);border:1px solid rgba(40,167,69,0.08)}
.actions{display:flex;gap:8px;align-items:center;justify-content:flex-start;padding:12px}

/* small utilities */
.small{font-size:13px;padding:8px 10px;border-radius:8px;background:#f5f9ff;border:1px solid #ecf3ff;color:var(--accent)}
.ghost{background:transparent;color:var(--accent);border:1px solid rgba(255,255,255,0.2)}
.muted{color:var(--muted);font-size:13px}
.no-data{padding:18px;text-align:center;color:var(--muted);border-radius:8px;border:1px dashed #eee}

/* deklarasi tinggi header agar notifikasi tidak menutupi */
header{
	--header-h: 72px; /* adjust if header height berubah */
}

/* CS notification panel: kiri-atas tetapi berada di bawah header */
.cs-notif{
  position: absolute;
  left: 18px;
  top: calc(var(--header-h, 72px) + 12px); /* di bawah header */
  width: 300px;
  max-height: 320px;
  overflow:auto;
  background: var(--card); /* use card var -> #E9F1FF */
  border-radius:8px;
  box-shadow:0 6px 18px rgba(18,38,63,0.08);
  padding:8px;
  border:1px solid #eef2f6;
  z-index:20;
  font-size:13px;
  margin-bottom:12px;
}

/* di layar lebar, posisikan notifikasi fixed dari atas ke bawah (full height area di samping) */
@media (min-width: 880px) {
  body.cs-page {
    padding-left: calc(var(--cs-notif-width)); /* geser konten ke kanan sesuai lebar notifikasi */
  }

  body.cs-page .cs-notif {
    position: fixed;
    left: 0; /* melekat ke tepi kiri layar */
    top: calc(var(--header-h, 72px)); /* mulai tepat di bawah header */
    bottom: 0; /* mepet ke bawah layar */
    width: var(--cs-notif-width);
    max-height: none;
    overflow:auto;
    box-shadow: 0 10px 30px rgba(11,99,214,0.08);
    z-index: 999;
    padding:12px;
    border-radius: 0 10px 10px 0; /* rapi: agak membulat di sisi kanan, rata di kiri */
  }

  body.cs-page .wrap {
    margin-left: calc(var(--cs-notif-width) + 24px); /* 24px ekstra untuk gap */
    max-width: calc(100% - (var(--cs-notif-width) + 48px));
  }

  body.cs-page {
    padding-left: 0;
  }
}

/* mobile: notifikasi tetap bagian aliran dokumen (tidak overlay) */
@media (max-width: 879px) {
  body.cs-page {
    padding-left: 0;
  }
  body.cs-page .cs-notif {
    position: relative;
    width: 100%;
    max-width: none;
    box-shadow: none;
    left: auto;
    top: auto;
    bottom: auto;
    border-radius: 8px;
  }
}

/* highlight effect when jumping from notif */
.highlight{box-shadow:0 0 0 3px rgba(0,123,255,0.12);transition:box-shadow 0.3s}

/* responsive: notifikasi jadi full-width di layar kecil */
@media (max-width: 880px){
  .cs-notif { width: 100%; max-width: none; box-shadow:none; border:1px solid #f1f4f8; }
}

/* khusus halaman Customer Service: sediakan area kiri untuk kotak notifikasi */
.cs-page {
  --cs-notif-width: 220px; /* lebar kotak notifikasi */
}

/* desktop: posisi notifikasi menempel penuh di samping kiri, dari bawah header sampai tepi bawah (mepet ke bawah) */
@media (min-width: 880px) {
  body.cs-page {
    /* geser konten ke kanan sesuai lebar notifikasi */
    padding-left: calc(var(--cs-notif-width));
  }

  body.cs-page .cs-notif {
    position: fixed;
    left: 0; /* melekat ke tepi kiri layar */
    top: calc(var(--header-h, 72px)); /* mulai tepat di bawah header */
    bottom: 0; /* mepet ke bawah layar */
    width: var(--cs-notif-width);
    max-height: none;
    overflow:auto;
    box-shadow: 0 10px 30px rgba(11,99,214,0.08);
    z-index: 999;
    padding:12px;
    border-radius: 0 10px 10px 0; /* rapi: agak membulat di sisi kanan, rata di kiri */
  }

  body.cs-page .wrap {
    margin-left: calc(var(--cs-notif-width) + 24px); /* 24px ekstra untuk gap */
    max-width: calc(100% - (var(--cs-notif-width) + 48px));
  }

  body.cs-page {
    padding-left: 0;
  }
}

/* pada layar kecil, notifikasi tetap bagian aliran dokumen (tidak overlay) */
@media (max-width: 879px) {
  body.cs-page {
    padding-left: 0;
  }
  body.cs-page .cs-notif {
    position: relative;
    width: 100%;
    max-width: none;
    box-shadow: none;
    left: auto;
    top: auto;
  }
}

/* kecilkan tampilan notifikasi agar ringkas (opsional) */
.cs-notif .cs-notif-title{ font-size:13px; }
.cs-notif .note-item{ font-size:13px; padding:6px; }
.cs-notif .note-time{ font-size:11px }
.cs-notif .note-text{ font-size:13px; white-space:nowrap; overflow:hidden; text-overflow:ellipsis; max-width:100%}

/* efek highlight sementara saat target diklik dari tombol */
.hover-highlight {
  transform: translateY(-4px) scale(1.01);
  box-shadow: 0 10px 30px rgba(11,99,214,0.12);
  transition: transform 160ms ease, box-shadow 160ms ease;
  border-color: rgba(11,99,214,0.14);
}

/* tombol primary: efek saat ditekan */
button.primary:active,
button.primary:focus {
  transform: translateY(1px) scale(0.998);
  box-shadow: 0 4px 10px rgba(11,99,214,0.08) inset;
  transition-duration:80ms;
}

/* ===== FOOTER REDESIGN: aligned color + bold text ===== */

/* Replaced broken .site-footer block (invalid hex / malformed comment) with a clean authoritative block.
   Uses rgba(var(--accent-r, 11,99,214),0.8) so it's safe if --accent-r not defined (fallback provided). */
.site-footer {
  position: static !important;
  width: 100% !important;
  max-width: 100% !important;
  margin: 0 !important;
  padding: 18px 20px !important;
  border-radius: 0 !important;
  box-shadow: none !important;
  background: linear-gradient(90deg, var(--accent), var(--accent-2)) !important;
  color: #ffffff !important;
  text-align: center !important;
  z-index: auto !important;
  font-size: 14px;
  font-weight: 600; /* make primary footer text bold */
}

/* inner layout remains constrained */
.site-footer .footer-grid {
  max-width: 1200px;
  margin: 0 auto;
  gap: 18px;
  display: grid;
  grid-template-columns: 220px 1fr 160px 120px;
  align-items: start;
}

/* headings and important text bold and high-contrast */
.site-footer h4,
.footer-desc,
.footer-contact .contact-row,
.footer-links li,
.footer-bottom {
  font-weight: 700;
  color: #fff;
}

/* footer links / buttons: white text, slightly translucent bg */
.footer-link,
.footer-links a,
.footer-btn {
  color: #fff !important;
  font-weight: 600;
}

/* footer buttons keep tactile feedback */
.footer-btn {
  background: rgba(255,255,255,0.06);
  border: 1px solid rgba(255,255,255,0.08);
  color: #fff;
  padding: 8px 10px;
  border-radius: 8px;
  transition: transform 150ms cubic-bezier(.2,.8,.2,1), box-shadow 150ms ease, background 120ms ease;
}
.footer-btn:hover { transform: translateY(-3px); background: rgba(255,255,255,0.10); box-shadow: 0 10px 24px rgba(2,6,23,0.12); }
.footer-btn:active { transform: translateY(0) scale(0.985); box-shadow: 0 4px 10px rgba(0,0,0,0.12) inset; transition-duration:80ms; }

/* social badges (if present) — make them subtle and readable */
.footer-social a {
  display:inline-block;
  padding:6px 8px;
  background: rgba(255,255,255,0.08);
  border-radius:6px;
  color: #fff;
  text-decoration:none;
  font-weight:600;
}

/* footer bottom smaller but bold */
.footer-bottom { margin-top:14px; border-top:1px solid rgba(255,255,255,0.06); padding-top:12px; color: rgba(255,255,255,0.9); font-size:13px; font-weight:600; }

/* ensure badges contrast (warn badge uses light bg + accent text) */
.badge.warn {
  background: rgba(255,255,255,0.09) !important;
  color: var(--accent) !important;
  border: 1px solid rgba(255,255,255,0.08) !important;
  font-weight:700;
}

/* responsive: stack footer columns */
@media (max-width: 900px) {
  .site-footer .footer-grid { grid-template-columns: 1fr; text-align: left; padding: 0; }
  .site-footer { padding: 16px 14px !important; }
  .footer-desc, .footer-contact .contact-row { font-weight: 700; }
}

/* Footer: paksa background 80% opacity (override terakhir) */
:root {
  /* ensure accent rgb available for rgba usage */
  --accent-r: 11, 99, 214; /* rgb(11,99,214) corresponds to --accent (#0b63d6) */
}

/* Final authoritative footer background with 80% opacity */
.site-footer {
  background: rgba(var(--accent-r), 0.8) !important;
}

/* page transition overlay (fade) */
.page-overlay {
  position: fixed;
  inset: 0;
  background: rgba(255,255,255,0.95); /* putih buram; ubah ke warna lain bila perlu */
  opacity: 0;
  pointer-events: none;
  transition: opacity .42s ease;
  z-index: 9999;
}
.page-overlay.show {
  opacity: 1;
  pointer-events: auto;
}

/* logo image: fit inside .logo container */
.logo-img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  display: block;
  border-radius: inherit;
}

/* fallback text inside .logo when image missing */
.logo {
  position: relative;
  overflow: hidden;
}
.logo-img {
  width: 100%;
  height: 100%;
  object-fit: contain;
  display: block;
  border-radius: inherit;
}
.logo-text {
  display: none;            /* shown by onerror if image missing */
  width: 100%;
  height: 100%;
  align-items: center;
  justify-content: center;
  font-weight: 700;
  color: #fff;
  background: linear-gradient(135deg,var(--accent),var(--accent-2));
  border-radius: inherit;
  font-size: 18px;
}

/* ensure small logo text scales on small screens */
@media (max-width: 720px) {
  .logo-text { font-size: 16px; }
}

/* BUTTON REDESIGN — override akhir (modern, accessible, tactile) */
:root {
  --btn-radius: 12px;
  --btn-transition: 180ms cubic-bezier(.2,.8,.2,1);
  --btn-shadow: 0 10px 28px rgba(11,99,214,0.10);
  --btn-shadow-sm: 0 6px 16px rgba(11,99,214,0.08);
  --accent-rgb: 11,99,214;
}

/* base */
button, .btn {
  -webkit-appearance: none;
  appearance: none;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 10px 14px;
  border-radius: var(--btn-radius);
  font-weight: 600;
  font-size: 14px;
  cursor: pointer;
  transition: transform var(--btn-transition), box-shadow var(--btn-transition), background-color var(--btn-transition), opacity var(--btn-transition);
  border: none;
  line-height: 1;
  user-select: none;
  will-change: transform, box-shadow;
  text-decoration: none;
}

/* Primary: filled gradient, elevation */
.primary, button.primary {
  background: linear-gradient(90deg, var(--accent), var(--accent-2));
  color: #ffffff;
  box-shadow: var(--btn-shadow);
  border: 1px solid rgba(0,0,0,0.04);
}
.primary:hover { transform: translateY(-3px); box-shadow: 0 18px 44px rgba(var(--accent-rgb),0.12); }
.primary:active { transform: translateY(0) scale(0.988); box-shadow: var(--btn-shadow-sm); transition-duration:120ms; }
.primary:focus-visible { outline: 3px solid rgba(var(--accent-rgb),0.18); outline-offset: 4px; }

/* Ghost / outline */
.ghost, button.ghost {
  background: transparent;
  color: var(--accent);
  border: 1px solid rgba(var(--accent-rgb),0.12);
  box-shadow: none;
}
.ghost:hover { background: rgba(var(--accent-rgb),0.04); transform: translateY(-2px); }
.ghost:active { transform: translateY(0); }

/* Small (pill) variant */
.small, button.small {
  padding: 6px 10px;
  font-size: 13px;
  border-radius: 10px;
  background: rgba(var(--accent-rgb),0.06);
  color: var(--accent);
  border: 1px solid rgba(var(--accent-rgb),0.08);
  box-shadow: 0 6px 14px rgba(var(--accent-rgb),0.04);
}
.small:hover { transform: translateY(-2px); background: rgba(var(--accent-rgb),0.08); }

/* Footer buttons — subtle, match footer palette */
.footer-btn {
  background: rgba(255,255,255,0.06);
  color: #fff;
  border: 1px solid rgba(255,255,255,0.06);
  padding: 8px 10px;
  border-radius: 10px;
  transition: transform var(--btn-transition), box-shadow var(--btn-transition), background var(--btn-transition);
}
.footer-btn:hover { transform: translateY(-3px); background: rgba(255,255,255,0.10); box-shadow: 0 12px 32px rgba(2,6,23,0.10); }
.footer-btn:active { transform: translateY(0) scale(0.985); }

/* Actions area buttons: compact but consistent */
.actions .small, .actions button {
  min-width: 72px;
  padding: 8px 10px;
  border-radius: 10px;
  font-weight: 600;
}

/* Disabled state */
button:disabled, .primary[disabled], .ghost[disabled], .small[disabled] {
  opacity: 0.6;
  cursor: not-allowed;
  transform: none;
  box-shadow: none;
}

/* focus-visible for accessibility across button types */
button:focus-visible {
  outline: 3px solid rgba(var(--accent-rgb),0.12);
  outline-offset: 3px;
}

/* touch friendly: slightly larger tap target on mobile */
@media (max-width: 600px) {
  button, .btn { padding: 12px 16px; font-size: 15px; }
  .small { padding: 8px 12px; }
}

/* keep consistent micro-interaction with existing hover-highlight class */
.hover-highlight { transition: box-shadow 0.18s ease, transform 0.18s ease; }

/* CORE COLOR ADJUSTMENTS — make visuals match screenshots exactly */
:root {
  --bg: #f4f6f9;      /* page background (light gray) */
  --card: #ffffff;   /* cards / panels: pure white to match screenshot */
  --muted: #6b7280;
  --accent: #0b63d6;
  --accent-2: #125bd8;
  --success: #28a745;
  --warn: #f0ad4e;
  --danger: #e74c3c;
  --radius: 12px;
  --footer-h: 72px;
  --footer-gap: 120px;
  font-family: Inter, system-ui, -apple-system, "Segoe UI", Roboto, "Helvetica Neue", Arial;
}

/* Ensure any hard-coded white backgrounds use the card variable for exact consistency */
.stat-card { background: var(--card) !important; }          /* stat tiles */
.cs-notif { background: var(--card) !important; }           /* notification panel */
.stat-card, .card, .report, .search-card, .file-preview, .thumb { background: var(--card); }

/* Ensure inputs/search use same card background */
.search-input, input[type="text"], select, textarea { background: var(--card) !important; }

/* Footer: align with hero, use strong blue gradient (matches accent -> accent-2) */
.site-footer {
  background: linear-gradient(90deg, var(--accent), var(--accent-2)) !important;
  color: #ffffff !important;
  box-shadow: 0 -6px 24px rgba(2,6,23,0.08);
  border-radius: 0 !important;
}

/* tweak footer inner contrast if any links use translucent white */
.footer-link, .footer-links a { color: rgba(255,255,255,0.95) !important; }

/* minor: make badge backgrounds subtle on white card */
.badge { background: #e7f3ff; color: var(--accent); border: 1px solid rgba(0,94,162,0.12); }

/* --- App (index.html) inline styles moved here --- */
/* Modal + layout + utility styles used by index.html (migrated) */

.modal { display:none; position:fixed; z-index:1000; left:0; top:0; width:100%; height:100%; overflow:auto; background-color:rgba(0,0,0,0.5); animation: fadeIn .3s; }
.modal.show { display:flex; align-items:center; justify-content:center; }
.modal-content { background:#fff; margin:1rem; padding:2rem; border-radius:.5rem; width:100%; max-width:600px; max-height:90vh; overflow-y:auto; animation: slideIn .3s; }
@keyframes fadeIn { from{opacity:0} to{opacity:1} }
@keyframes slideIn { from{transform:translateY(-50px);opacity:0} to{transform:translateY(0);opacity:1} }

.btn { padding:.75rem 1.5rem; border-radius:.5rem; font-weight:500; cursor:pointer; transition:all .2s; border:none; display:inline-flex; align-items:center; gap:.5rem; }
.btn-primary { background-color:#2563eb; color:#fff; }
.btn-primary:hover { background-color:#1d4ed8; }
.btn-white { background:#fff; color:#2563eb; }
.btn-white:hover { background:#f1f5f9; }
.btn-outline { background:transparent; border:1px solid #cbd5e1; color:#475569; }
.btn-outline:hover { background:#f8fafc; }

.input, .textarea, .select { width:100%; padding:.75rem; border:1px solid #cbd5e1; border-radius:.5rem; font-size:1rem; }
.input:focus, .textarea:focus, .select:focus { outline:none; border-color:#2563eb; box-shadow:0 0 0 3px rgba(37,99,235,0.12); }

.card { background:#fff; border-radius:.5rem; box-shadow:0 1px 3px rgba(0,0,0,.1); overflow:hidden; transition:box-shadow .3s; }
.card:hover { box-shadow:0 10px 15px rgba(0,0,0,.1); }

.badge { display:inline-block; padding:.25rem .75rem; border-radius:9999px; font-size:.875rem; font-weight:500; }
.badge-pending { background:#fef3c7; color:#92400e; border:1px solid #fde68a; }
.badge-in-progress { background:#dbeafe; color:#1e40af; border:1px solid #bfdbfe; }
.badge-resolved { background:#dcfce7; color:#166534; border:1px solid #bbf7d0; }

/* simple helpers used by index layout */
.icon { width:1.5rem; height:1.5rem; stroke-width:2; fill:none; stroke:currentColor; }
.icon-lg { width:2rem; height:2rem; }

/* ensure modal z-index sits above .page-overlay if present */
.page-overlay { z-index: 9999; }
.modal { z-index: 10010; }

/* top-left navigation shortcut (small fixed button) */
.top-left-nav {
  position: fixed;
  top: 12px;
  left: 12px;
  z-index: 11000;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 8px 10px;
  border-radius: 10px;
  font-weight: 700;
  font-size: 13px;
  min-width: 56px;
  height: 40px;
  box-shadow: 0 8px 18px rgba(2,6,23,0.08);
  backdrop-filter: blur(6px);
}

/* ensure good contrast on dark/gradient footer/hero */
.top-left-nav.ghost {
  background: rgba(255,255,255,0.88);
  color: var(--accent);
  border: 1px solid rgba(16,24,40,0.06);
}

/* pressed / hover */
.top-left-nav:hover { transform: translateY(-2px); box-shadow: 0 12px 28px rgba(2,6,23,0.10); }
.top-left-nav:active { transform: translateY(0); box-shadow: 0 6px 14px rgba(2,6,23,0.06); }

/* mobile: slightly smaller and inset to avoid notch areas */
@media (max-width: 480px) {
  .top-left-nav { top: 8px; left: 8px; padding: 7px 9px; height: 36px; font-size: 12px; min-width: 48px; }
}